feature img

How to master communication skills using psychology

Cubo writersMar 28, 2023

In order to create truly significant connections in every facet of existence, communication is fundamental.

Yet, communicating with efficacy can be quite challenging and overwhelming for numerous people. The manner in which we engage with others may be impacted by a range of variables including our body movements as well as the tonality fluctuations that are projected through speech patterns or inflections amidst other factors."

Gratefully, with the usage of psychological beliefs, we can become proficient in communication and join forces with others on a more profound level.

This article highlights certain principles that lie beneath effective dialogue, to construct strategies for improving your conversational abilities.

Whether you want to strengthen alliances within coworkers or advance talking skills between romantic partners - discovering how to be an active listener- this blog captures advantageous insight into refining communicative undertakings.

Psychology and communication

The association between psychology and communication is evident. Communication refers to the transfer of data from one person or group to another, while psychology examines aspects related to mental processes and behavioral tendencies.

Knowing how the mind operates can enhance an individual's ability to interact effectively with others. A range of variables affect communication including verbal tone, word choice, as well as bodily expression that could indicate discomfort or anxiety during a talk if present even when speaking confidently in front of people at your disposal including colleagues or customers etc...

Becoming proficient in managing speech tonality or physical demeanor facilitates better results for conveying the intended information without distractions or signal confusions easily experienced by those you are engaging with either directly (in-person)or indirectly(via technology).

In order to attain expertise in communication, it is crucial to grasp the underlying rules of communicating with others. The process of communication entails sharing information among two or more persons and can take on either a verbal or nonverbal form.

An illustration of people communicatingOral communication engages words as its primary vehicle for expression whereas nonverbal forms consist mainly of body movements, facial cues, and vocal inflections devoid of spoken language.

One of the key principles of communication is active listening. This means paying attention to what the other person is saying, and responding appropriately.

Active listening involves not only hearing the words being spoken but also understanding the meaning behind them. It's important to ask questions and provide feedback to show that you are engaged in the conversation and interested in what the other person has to say.

Another important principle of communication is clarity. It's important to be clear and concise when communicating, to avoid confusion or misunderstandings.

This means using simple language, avoiding jargon or technical terms, and being specific about what you are trying to communicate.

Verbal and nonverbal communication: What you need to know

Effective communication goes beyond just what you say; it also involves how you say it. Verbal communication is the actual words that you use when speaking to someone.

However, nonverbal communication is equally important and involves the use of body language, tone, and facial expressions to convey meaning. Psychologists have discovered that nonverbal communication plays a significant role in how we communicate with each other.

For instance, crossed arms can signal defensiveness or discomfort, while maintaining eye contact can indicate active listening and engagement.

It's essential to pay attention to both verbal and nonverbal cues during communication. If there's a mismatch between the two, it can lead to confusion or misunderstandings. For example, saying "I'm fine" with a tone that suggests otherwise can convey a different message.

How to improve your listening skills

Improving your listening skills is crucial in mastering communication skills. Listening is an active process that requires focus and attention, and it's not just about hearing what the other person is saying, but also about understanding it.

To improve your listening skills, start by giving the speaker your undivided attention. Avoid distractions like looking at your phone or thinking about what you're going to say next. Instead, focus on the speaker's body language, tone of voice, and the words they are using to convey their message. ‘

Practice active listening by paraphrasing what the speaker has said to ensure you have understood correctly. This also shows the speaker that you are engaged and interested in what they are saying.

A Networking professionalAsk clarifying questions to gain a deeper understanding of their message. It's also important to be mindful of your own biases and assumptions. Don't make assumptions based on your own experiences or opinions, but instead try to understand the speaker's perspective.

The psychology behind empathy and how it can boost your communication skills

Empathy is the ability to understand and share the feelings of another person. It is a powerful tool that can help you build better relationships, both professionally and personally.

In fact, research has shown that empathetic communication is one of the most important factors in building trust with others. When you show empathy towards others, you make them feel heard and valued, which can lead to better communication and stronger relationships.

The psychology behind empathy is fascinating. It involves the ability to recognize and interpret other people's emotions, and then respond in a way that shows you understand and care.

This requires active listening, body language, and verbal cues. By tuning in to these signals, you can gain a deeper understanding of what the other person is feeling, even if they don't explicitly state it. Using body language to your advantage

Body language is a powerful tool in communication and can greatly influence how your message is received. To use body language to your advantage, it's important to first understand the different types of body language and their meanings.

Positive body language includes things like maintaining eye contact, smiling, and nodding in agreement. These actions signal to the other person that you are engaged and interested in what they are saying.

On the other hand, negative body language can include things like crossing your arms or legs, avoiding eye contact, or frowning. These actions can signal to the other person that you are disinterested, defensive, or closed off. The power of persuasion: How to influence others

Have you ever wondered how some people always seem to get their way? They have mastered the art of persuasion. Persuasion is the ability to influence others to do what you want them to do. It is a powerful tool that can be used both personally and professionally.

To become an effective persuader, you need to understand the psychology behind it. One of the most important things to remember is that people are more likely to be persuaded if they like you.

Building rapport and establishing common ground with someone is crucial in gaining their trust and respect. This can be achieved by finding common interests or shared experiences. How to effectively communicate in different situations

Effective communication is not just about what you say, but how you say it. The same message can be received very differently depending on the situation in which it is delivered. Therefore, it's important to tailor your communication style to fit the situation you are in.

For example, when communicating with a colleague or team member, it's important to be clear and concise. Use direct language to get your point across and avoid using jargon or technical terms that may not be understood by everyone.

When communicating with a customer, on the other hand, it's important to use language that is friendly, welcoming, and empathetic. Show that you understand their needs and are there to help them solve their problems.

The importance of emotional intelligence in communication

Emotional intelligence is the ability to understand and manage your own emotions, as well as the emotions of others.

Illustrations of IQ and Emotional intelligence When it comes to communication, emotional intelligence plays a crucial role. Being emotionally intelligent means being able to read the emotions of the person you are communicating with, as well as being able to control your own emotions.

This allows you to tailor your communication style to suit the situation and the person you are speaking with. For example, if you are speaking with a customer who is angry or frustrated, being emotionally intelligent allows you to remain calm and empathetic, even if the customer is being difficult. This can help to de-escalate the situation and find a solution that satisfies both parties.

Video conferencing software such as Cubo, Zoom, or Google Meet is a great tool for virtual communication. Cubo allows you to see and hear your colleagues in real-time, making it feel like you are in the same room as them.

James and Brenda collaborating on CuboWith the ability to share your screen, you can also easily present your ideas and collaborate with your team.


We hope you enjoyed our blog on how to master communication skills using psychology. Effective communication is essential in both personal and professional settings, and understanding the psychology behind it can help you become a more skilled communicator.

By following the tips outlined in this post, you can start to develop a deeper understanding of human behavior and use it to your advantage in your interactions with others.

So go ahead and start practicing these techniques today, and watch as your communication skills improve and your relationships flourish!